Shipping policy

We ship worldwide from Portugal every Monday and Friday through our national postal service CTT!
Once your order arrives your country, shipping will then be carried out by your national postal service!

You can track your order on your national postal service website, the CTT website or any universal tracking website! If you do try to track it in the CTT website be aware you'll have to search "CTT english tracking" first so you can have access to it in English!

Shipping usually takes about a week, but on busier times it maybe take up to 4 weeks.

Please send an e-mail to if you haven't received your order within a reasonable time frame. 

We are not responsible for customs charges on international deliveries, but we do all we can so customers don't have to pay import tax.
Please note that we are not liable for lost or missing orders that have been delivered. When placing your order, please ensure that all the details concerning the shipping address is correct. Once an order is placed, the delivery address cannot be changed.